Who processes visas and citizenship for people resident in Morocco?
The Department of Home Affairs (DOHA) at the Australian Embassy in Cairo processes most visa applications and citizenship applications for residents of Morocco. See www.egypt.embassy.gov.au for further information.
General Visa Enquiries
DOHA does not provide pre-lodgement immigration advice specific to an individual’s circumstances. Clients need to do their own research on types of visas on our website www.border.gov.au or get migration assistance.
Migration Agents/ migration assistance - We strongly recommend that clients only use a MARA- registered Migration Agent. For information, please see www.border.gov.au/Trav/Visa/Usin
Making an application for an Australian visa
The best option to apply is online. Most applications can be lodged online. All Students and Temporary Work visas must apply for their visa online.
Visitor visas, Australian Citizenship by Descent, Partner visa and Resident Return visa applications can be submitted online.
Please see: http://www.border.gov.au/immiaccount for more details and to start the application process.
Communicating directly with the Visa Office in Cairo
Any person in Morocco can contact the Visa Office in Cairo directly. Please note that we prefer communication to be by email and that the email should be in English or Arabic.
Telephone: (+202) 2770 6666 - available 9.00am to 11.00am (Cairo time), Sunday to Thursday.
Fax: (+202) 2770 6648.
You should note that the working week in Egypt is Sunday to Thursday.
Enquiries about active applications with this office
We prefer all communication about active applications to be by email to firstname.lastname@example.org and clients must provide the file reference number, TRN and passport number in any communication. A response to such emails is usually made within 5 working days. We ask that all emails be written in English or Arabic
Clients can also check the progress of an application through ImmiAccount. See : http://www.border.gov.au/immiaccount
Average Processing Times
The DIBP global service standards apply across all visa offices throughout DIBP's service delivery network. For more information about DIBPs global service standards, see: Visa Processing Times Service Standards & Citizenship Processing Times Service Standards
The service standards are indicative only. Individual cases may be decided in longer or shorter periods than the service standard, depending on a range of factors, individual circumstances and the complexity of each case.